Quarterly Operational Reports · April 2026
MyLock.my Locksmith Coverage Reports
State-by-state operational data from MyLock.my’s locksmith dispatch platform. Each report covers technician coverage, response times, transparent pricing, common lockout causes, transponder chip types serviced, and documented scam patterns to watch for. Updated quarterly.
About These Reports
MyLock.my is Malaysia’s WhatsApp-first locksmith dispatch platform, built in partnership with GPPKM (Gabungan Persatuan Peniaga Kunci Malaysia) — the Malaysian Locksmith Association. We track operational metrics, technician verification, and service quality across our verified network so customers and industry observers can see real, measurable data about Malaysian locksmith services.
These reports are descriptive (what we observe), not prescriptive (what we mandate). Pricing reflects typical rates observed across the platform; response times are measured platform-side, not self-reported. Methodology disclosure is included in every report.
Current Reports — Q2 2026
State Report
Selangor
12 verified technicians serving 14 districts across the Klang Valley. Daytime response 8 min, late-night 14 min. Highest dispatch volume on the platform.
Read full report →
Federal Territory Report
Kuala Lumpur
10 verified technicians serving 14 districts across Federal Territory. Daytime response 8 min, late-night 12 min. Most experienced network — avg 15 yrs.
Read full report →
State Report
Negeri Sembilan
2 verified technicians serving 8 districts including Seremban, Port Dickson, and the North-South Corridor. Network expansion phase — recruiting toward 8.
Read full report →
More state reports rolling out in Q3 2026 as the verified technician network expands. Next priority states: Penang, Johor, Perak, Pahang.
What’s In Each Report
Every state report includes the same data structure for consistent comparison:
- Executive summary — coverage state, technician count, response averages
- Key insight — one notable observation specific to the state
- District-level coverage — explicit list of served districts
- Most-requested services — top 3 by dispatch volume
- Response time methodology — how we measure, what we count
- Common lockout causes — 7 most-observed root causes
- Transponder chip types serviced — what each chip means
- Service pricing — full dispatch pricing with shift-based rates
- Key duplication pricing — nationwide pricing reference
- 5 GPPKM scam patterns — documented patterns to avoid
- Verification standards — what “platform-verified” means
- Methodology & data disclosure — sources, limitations, update cadence
Related Resources
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