Simple. Safe. Verified.

Every job on MyLock.my follows a transparent, five-step process — from verified identity to completion report — ensuring safety for both customer and technician.

Step-by-Step Workflow

Verified locksmith and automotive technician service flow Malaysia

Submit Your Request

Choose your problem — locksmith, car ECU, EV/hybrid battery, or smart lock — and enter your area. Our chatbot captures key details 24/7.

Identity & Job Verification

For security-sensitive tasks (e.g. all-key-lost, main-door unlock), MyLock.my may request IC verification to confirm property ownership before dispatching a technician.

Matching the Right Specialist

The platform matches your request with the nearest verified specialist based on region, service tags, and availability.

Service & Payment Handling

The technician performs the job and settles payment directly with you. MyLock.my does not interfere with payments but maintains transaction transparency through optional receipt upload.

Rate & Report

After completion, you’ll receive a prompt to rate the service or lodge a report if any dispute arises. Our support team reviews all reports to maintain platform quality.

Verified by System — Trusted by You

Every professional listed on MyLock.my undergoes verification based on service category

Locksmiths

identity & license check, professional certifications.

ECU/Immobilizer technicians

Skills certification and programming competency.

EV/Hybrid specialists

Class 0 HV safety compliance and BMS calibration capability, certifications.

Your questions answered

Ready for a Verified Service Experience?

Schedule a free consultation with our team and let’s make things happen!